Privacy  

  1. Introduction

    At AmericanDream11 LLC and AmericanDream11 Limited ("American Dream11"), our commitment lies in ensuring the utmost privacy protection for individuals accessing our platforms in both the United States and Canada. This comprehensive Privacy Policy has been formulated to explicitly outline the procedures and practices related to the collection, utilization, disclosure, and security measures concerning the personal information obtained from users who engage with our website, mobile applications, and associated services.

    Our paramount objective is to establish a transparent and secure environment wherein users have a clear understanding of how their personal data is gathered, utilized, and safeguarded throughout their interactions with our platforms. This Privacy Policy encompasses our dedication to adhering to the privacy laws and regulations applicable in the United States and Canada, ensuring that the personal information entrusted to us is handled with the utmost care and in compliance with relevant legal standards.

  2. Information Collection

    At AmericanDream11, we engage in the collection of diverse personal information to ensure the provision and improvement of our services, creating a tailored and secure experience for our users.

    Contact Information: This category encompasses crucial data such as names, physical addresses, email addresses, and contact numbers provided by users. These details are fundamental for effective communication, service delivery, and account management. They enable us to send essential updates, respond to inquiries, and facilitate smooth transactions.

    Account Information: User account details are essential for personalized and secure access to our platforms. This comprises usernames, passwords, and security questions that safeguard user accounts. Additionally, to facilitate transactions for services that require payment, we collect payment details, including credit/debit card information and billing addresses. This information is secured following industry standards and is used solely for transactional purposes.

    Usage Data: As part of our commitment to enhancing user experiences, we gather information related to user interactions and behaviors within our platforms. This includes browsing activities, preferences, and session durations. Analysis of this data aids in refining our services, tailoring content, and improving functionalities to better align with user needs and preferences. Usage data helps us understand user behavior, identify trends, and make informed decisions to optimize the overall user experience.

  3. Use of Information

    At AmericanDream11, the information we collect serves various essential purposes that revolve around optimizing user experience, ensuring seamless service delivery, and upholding communication channels. These purposes include:

    Service Provision: The primary function of the data we gather is to ensure the smooth operation of our platforms. This includes managing and delivering user accounts, processing transactions securely, and providing dedicated customer support. Your information is fundamental in enabling us to offer and maintain our services effectively.

    Improvement: We are committed to continually enhancing our platforms to better serve our users. Analyzing the collected data allows us to gain insights into user behaviors, preferences, and patterns of interaction. These insights are pivotal in refining our platforms, tailoring user experiences, and innovating new features. By understanding how users engage with our services, we can adapt and evolve to meet their evolving needs effectively.

    Communication: Keeping our users informed and engaged is integral to our relationship. We use the information collected to communicate vital updates about our services, deliver newsletters highlighting relevant content, extend promotional offers, and send important notifications. This ensures that our users are well-informed about the latest offerings, improvements, and any essential updates related to their interaction with AmericanDream11.

  4. Information Sharing

    Protecting your privacy is fundamental to us. At AmericanDream11, we ensure that the sharing of your personal information is handled with utmost care and transparency. Your information is shared only under specific circumstances, primarily to enhance your experience and fulfill legal requirements. Here are the scenarios where we might share your personal information:

    Service Providers:We collaborate with trusted third-party service providers to facilitate seamless platform operation and deliver quality services. These service providers may have access to certain personal information to assist in functions like payment processing, data analysis, customer support, and technical infrastructure. However, they are strictly bound by contractual agreements to handle this information securely and only for the purposes we specify.

    Legal Compliance:At times, we may be required by law to share personal information as part of legal proceedings, regulatory investigations, or to comply with judicial orders, subpoenas, or other legal processes. Additionally, sharing information becomes necessary to protect against potential fraudulent activities, violations of our terms of service, or to safeguard the rights, property, or safety of AmericanDream11, its users, or the public.

    While sharing personal information is essential in these circumstances, rest assured that we always strive to maintain the confidentiality, integrity, and security of your data. We ensure that any sharing of your personal information complies with applicable laws and regulations, and we take necessary measures to minimize such sharing wherever possible.

  5. Data Security

    Protecting your personal information is paramount to American Dream11. We employ stringent security measures to ensure that your data is shielded against unauthorized access, alteration, disclosure, or destruction. Our security protocols encompass both technical and organizational measures, including encryption, firewalls, access controls, and regular security assessments. Despite our best efforts, it's important to note that no data transmission over the internet or method of electronic storage is entirely foolproof; however, we diligently strive to maintain the highest industry standards to safeguard your information.

  6. User Rights

    We recognize and respect your rights concerning the handling of your personal information:

    Access: You have the right to request access to the personal data we hold about you. This includes information about how and why your data is processed.

    Rectification: You possess the right to rectify or amend any inaccurate or incomplete personal data we hold. We encourage you to promptly update your information to ensure its accuracy.

    Erasure: You have the right to request the deletion or removal of your personal data if there is no compelling reason for us to continue processing it. This right is, however, subject to legal obligations or other legitimate reasons for retaining your data.

    Objection: Under certain circumstances, you can object to the processing of your personal data. If you object, we'll assess if we have compelling legitimate grounds to continue processing your information that override your rights and freedoms.

    To exercise any of these rights, please refer to the "Contact Information" section within this Privacy Policy to get in touch with us. We will promptly respond to your requests and take necessary actions in accordance with applicable laws and regulations.

  7. Tax Filing

    When you withdraw money or have winnings over the required thresholds, for example, we might ask for your social security number for identity verification and tax purposes only. We shall not disclose your social security information to third parties unless mandated by law. As mandated by law, we might also be compelled to report account activity and winnings to the Department of Revenue, the Secretary of State, and any other relevant state or federal agencies.Users are solely responsible for filing the tax on their winnins in the calendar year.

  8. California Privacy Rights

    By law a California resident is entitled to request a list of all third parties to whom personal information was disclosed in the preceding calendar year. To make such a request, please write to us at the following address:
    AmericanDream11 LLC,
    701 Tillery Street Unit 12-2160,
    Austin, Texas 78702,
    United States

  9. Children’s Privacy

    We are committed to protecting the privacy of minors. Our services are explicitly intended for individuals aged 18 and above. We do not knowingly gather or store personal information from individuals under the age of 18 without verifiable parental consent. If you are a parent or guardian and suspect that your child has provided us with personal information without your consent, please contact us immediately. Upon receiving credible information about a minor's personal data collected inadvertently, we will take prompt measures to delete such information from our records.

  10. Contact Information

    For any queries, concerns, or requests regarding this Privacy Policy, our data practices, or to exercise your rights related to your personal information, please reach out to us at the following contact details:

    AmericanDream11 LLC
    Address: 701 Tillery Street Unit 12-2160,
    Austin, Texas 78702,
    United States
    team@americandream11.us